Monitoring process engine activity in Clarity

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

Is there a way to monitor the activity for Clarity Business Process Management (BPM) Workflows? Can we see what activities are occurring on the Process Engines?

Environment

Release: All Supported Releases
Component: Clarity Process Management

Resolution

1. In Clarity go to Administration -> Data Administration->Process Engines. This view provides data on the status of the process instances, along with pipelines data to allow you to quickly evaluate if a particular area of the process engine needs further investigation.
2. You can drill-down on a process engine instance name to get more details regarding the process engine and see the Pipeline List section for that engine.
3. The following list provides a snap shot of the status and a description of the available Process Engines:

• • Name
    • The name of the process engine
  • Active Processes
    • Defines the number of active processes. Click the value to drill-down and view a list of all initiated process instances running on this engine.
  • Completed Processes
    • Defines the number of completed processes. Completed processes provide insight into the effectiveness and activity of this engine. Click the value to drill-down and view a list of all completed process instances running on this engine.
  • Last Heart Beat
    • Defines the date and time of the last heartbeat. This indicates whether the process engine instance is active and running.
  • Start Date
    • Defines the date and time the process engine instance started
  • End Date
    • Defines the date and time the process engine instance stopped. (If blank, this means the process engine is currently running)
  • Process Errors
    • Defines the number of process errors that occurred on all process instances of a process engine.
    • Click the value to drill-down and view the list of process instances that have errors running on this engine.
  • Status
    • Indicates whether the process engine instance is running, stopped, or cannot be determined.
  • Total Load
    • Defines the percentage of engine time that was used for processing.
  • Last load Snapshot
    • Defines the percentage of engine time in the last time window that was used for processing. A time window is a variable time slice driven by many factors, such as the load on each engine.
  • Pre Condition/Post Condition/Action Execution
    • Displays the queue length for pre and post conditions and action pipelines. This value gives insight on how backed-up and busy each pipeline is so you can identify if there are any bottlenecks.
  • Pipeline Loads
    • Defines the total load for pipelines. This indicates how busy and backed up pipelines of a process engine instance may be. Click the Name link to view pipeline details.