Uninstall of ADA 9.3 failed with error Win64 not supported

Products

• CA Application Delivery Analysis MTP (NetQoS / ADA)

Issue/Introduction

Description:

Error "Win64 not supported" when trying to uninstall ADA 9.3 on Windows 2008 R2 using "add/remove Programs".

Solution:

The Problem occurs if you are using java version 7.17 32 bit version.

Uninstall Java or use the 64 Bit Version to solve the Problem.

Environment

Release:
Component: NQSAMC