Clarity: XOG Invoke Failed with a Java SocketException

Article Id: 48879
Status: Published
Updated On: 14-02-2018 07:42
Legacy Id: TEC588204
Products:
CLARITY PPM FOR ITG CA Project & Portfolio Management CLARITY PPM FEDERAL CA Project & Portfolio Management SAAS CA Identity Manager CA Identity Governance CA Identity Portal STARTER PACK-CLARITY PPM
Issue/Introduction:

Description:

I am using a command line window to log into CA PPM XML Open Gateway (XOG) and it fails with an error message.

Steps to Reproduce:

  1. Download the CA PPM XOG Client from Administration, Client Downloads and install on your personal computer
  2. Launch a Microsoft Windows 'cmd' window
  3. Navigate to the XOG Client 'bin' directory
  4. At the prompt, enter the appropriate login details
    > login user/[email protected]:port

Expected Result: Login Successful
Actual Result: Error message appears

XOG Invoke Failed

java.net.SocketException: Unexpected end of file from server
at sun.net.www.http.HttpClient.parseHTTPHeader(Unknown Source)
at sun.net.www.http.HttpClient.parseHTTP(Unknown Source)
at sun.net.www.http.HttpClient.parseHTTPHeader(Unknown Source)
at sun.net.www.http.HttpClient.parseHTTP(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
at java.net.HttpURLConnection.getResponseCode(Unknown Source)
at com.niku.union.xml.SimpleSOAPMessage.processRequest(SimpleSOAPMessage.java:261)

Solution:

This CA PPM Application Server is configured to use SSL. This error message will appear if the XOG client does not have SSL Enabled.

Before executing the 'login' command, enable the SSL for use with XOG as follows:

  1. Launch a Microsoft Windows 'cmd' window
  2. Navigate to the XOG Client 'bin' directory
  3. At the prompt, enter the command to enable SSL
    > xog -sslenabled true
  4. At the prompt, enter the appropriate login details
    > login user/[email protected]:port

 

Environment:

Release: ESPCLA99000-13.2-Clarity-Extended Support Plus
Component: