How to remove delete a router completely, dealing with licensing and discovery issues.

Products

• APPLICATION DELIVERY ANALYSIS
• SUPERAGENT
• CA Infrastructure Performance

Issue/Introduction

On the RA Console:

• Stop the NetQoS Reporter/Analyzer Pump Service
• Delete the router within the RA Console remove via Administration > Physical & Virtual
• Run the following from the command prompt:
  mysql -P 3308 reporter
  delete from agent_definitions_deleted where routeraddress=inet_aton('<router IP address>');

On the Harvester server:

• Stop the following services:
  NetQoS Harvester
  NetQoS Reaper
  
  
• From a command prompt:
  
  mysql -P3308 harvester
  delete from routers where router=inet_aton('< router IP address>');
  delete from interfaces where router=inet_aton('<router IP address>');
  
  
• Restart Harvester services
  
  
• Restart the NetQoS Reporter/Analyzer Pump Service on the RA Master Console.

Note: The device will be discovered in about 5 minutes, if you enable an interface than it will take about 15 minutes for that to show as licensed on the next pump cycle.

Environment

Release: RAIB1H99000-9.1-Network Flow Analysis-Interface Bundle-Hardware
Component: