How to remove delete a router completely, dealing with licensing and discovery issues.
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Article ID: 48856
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Updated On:
Products
CA Application Delivery Analysis MTP (NetQoS / ADA)CA Infrastructure Performance
Issue/Introduction
On the RA Console:
Stop the NetQoS Reporter/Analyzer Pump Service
Delete the router within the RA Console remove via Administration > Physical & Virtual
Run the following from the command prompt: mysql -P 3308 reporter delete from agent_definitions_deleted where routeraddress=inet_aton('<router IP address>');
On the Harvester server:
Stop the following services: NetQoS Harvester NetQoS Reaper
From a command prompt:
mysql -P3308 harvester delete from routers where router=inet_aton('< router IP address>'); delete from interfaces where router=inet_aton('<router IP address>');
Restart Harvester services
Restart the NetQoS Reporter/Analyzer Pump Service on the RA Master Console.
Note: The device will be discovered in about 5 minutes, if you enable an interface than it will take about 15 minutes for that to show as licensed on the next pump cycle.