Audit trail shows no value for parameterized lookup when one lookup is static

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Article ID: 48830

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

The audit trail is blank for old and new values populated for dependent lookups

Steps to Reproduce:

  1. Create a static "lookup_01" with a list of static values,
  2. Using NSQL create a dynamic lookup "lookup_02" so that the selection of the value is driven by the selection of the first lookup "lookup_01"
  3. Create 2 new attributes "Field One" and "Field Two" for an object, such as the Project object
  4. Use lookup "lookup_01" for "Field One", and "lookup_02" for "Field Two"
  5. For attribute "Field Two", create a mapping to "Field One" under 'Lookup Parameter Mappings" on its Object Attribute properties page
  6. In the object's Audit Trail page, add "Field Two" for audit upon Update
  7. Open an instance of the object, for example, a project, and navigate to a view where "Field One" and "Field Two" are configured
  8. Select a value for "Field One", then select a value for "Field Two", Save
  9. Select a different value for "Field Two", Save
  10. Examine the entries on Audit Trail tab for "Field Two"

Expected Result: There is a row for Attribute Name of "Field Two", Operation is "Update", both Old Value and New Value are shown with the values chosen from step 7 and 8
Actual Result: There is a row for Attribute Name of "Field Two", Operation is "Update", both Old Value and New Value are blank

Cause

CLRT-69366

Environment

Release: Any

Resolution

This one was reviewed and determined it would not be fixed.

WORKAROUND: None.

Additional Information

For more details review the Customer-Reported Defect Resolution Policy.

Attachments

1558534974512TEC595088.zip get_app