Unable to view compressed ZIP file attachments on Service Desk tickets.
When attempting to view/open compressed ZIP attachments on Service Desk tickets, users receive the message "Status - Download Successful", but the ZIP file never opens.
Release: SDM 14.x and newer
Component: UAPMAC990JPP-12.6-Asset Portfolio Management-Asset Configuration
Older web browsers (pre Internet Explorer 8), required a set parameter to handle the viewing/accessing of compressed ZIP files via a web browser.
Modern browsers do not require this parameter to be set.