Clarity: Websphere and Clarity Compatibility

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Description:

When you try to deploy the Niku.ear the deployment happens successfully but when you try to access the CSA it throws an error. By default Websphere 8.5 Ships with JDK 6. You must install JDK 7 in order to deploy clarity 13.1 and higher.

The error looks like below:

Error Message: javax.servlet.ServletException: Filter [GZipFilter]: com.niku.union.web.filter.GZIPResponseFilter was found, but is

corrupt:

Error Code: 500

Target Servlet: Niku Web Control

Error Stack:

java.lang.UnsupportedClassVersionError: JVMCFRE003 bad major version; class=com/niku/union/web/filter/GZIPResponseFilter, offset=6
at java.lang.ClassLoader.defineClassImpl(Native Method)
at java.lang.ClassLoader.defineClass(ClassLoader.java:264)
at java.security.SecureClassLoader.defineClass(SecureClassLoader.java:74)
at com.ibm.ws.classloader.CompoundClassLoader._defineClass(CompoundClassLoader.java:853)
at com.ibm.ws.classloader.CompoundClassLoader.localFindClass(CompoundClassLoader.java:763)
at com.ibm.ws.classloader.CompoundClassLoader.loadClass(CompoundClassLoader.java:586)
at java.lang.ClassLoader.loadClass(ClassLoader.java:650)
at com.ibm.ws.classloader.CompoundClassLoader.loadClass(CompoundClassLoader.java:584)
at java.lang.ClassLoader.loadClass(ClassLoader.java:650)
at java.lang.Class.forNameImpl(Native Method)
at java.lang.Class.forName(Class.java:213)
at java.beans.Beans.instantiate(Beans.java:189)
at java.beans.Beans.instantiate(Beans.java:80)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager._loadFilter(WebAppFilterManager.java:533)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.loadFilter(WebAppFilterManager.java:475)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.getFilterInstanceWrapper(WebAppFilterManager.java:308)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.getFilterChain(WebAppFilterManager.java:380)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:892)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1025)
at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3761)
at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:304)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:975)
at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1662)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:195)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:459)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:526)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:312)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:283)
atcom.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.sendToDiscriminators(NewConnectionInitialReadCallback.java:214)
at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.complete(NewConnectionInitialReadCallback.java:113)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1815)

Solution:

Please install JDK 7 forcefully once Websphere is installed. For details refer to link http://pic.dhe.ibm.com/infocenter/wasinfo/v8r5/index.jsp?topic=%2Fcom.ibm.websphere.installation.nd.doc%2Fae%2Ftins_installation_jdk7.html

Environment

Release: ESPCLA99000-13.1-Clarity-Extended Support Plus
Component:

Resolution

Only Tomcat is support with Clarity at the supported version