How to increase Web Intelligence Processing Service Cache settings

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Article ID: 48565

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Updated On:

Products

CA Identity Manager CA Identity Governance CA Identity Portal Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Description:

When running WEBI reports, you may need to extend the settings.

  1. Log into the Business Objects Central Management Console (CMC).
  2. Click on the "Applications".
  3. Select "Web Intelligence".
  4. Right click on "Web Intelligence" and select "Properties".
  5. Scroll down to the "Auto-save Settings".

Auto-save Settings (by default) :
Enable auto-save for users who have sufficient privileges (checked)
Max size of auto-saved data: 30 MBytes
Auto-save time delay: 600 seconds
Clean up time delay: 86400 seconds

  1. Log into the Business Objects Central Management Console (CMC).
  2. Click on the "Servers".
  3. Select "Service Categories".
  4. Select "Web Intelligence".
  5. Right click on "Web Intelligence" and select "Properties".
  6. Scroll down to the "Web Intelligence Processing Service".

Web Intelligence Processing Service (by default) :
Document cache Cleanup Inteval(seconds): 120
Binary Stream Maximum Size (MB) 50
Cache Timeout (minutes): 4370
Memory Maximum Threshold (MB): 1800
Idle Document Timeout (seconds): 300
Service Polling Interval (seconds): 120
Universe Cache Maximum (Universes): 20
Maximum Document cache Size (KB): 1000000
Maximum Documents per User: 5
Maximum Documents Before Recycling: 50
Maximum Connections: 50
Idle Connection Timeout (minutes): 20
Maximum List of Values Size (entries) 50000
Maximum Document cache Reduction Space (MB): 70
Maximum Documents in Cache: 0
Memory Upper Threshold (MB) 1500
List of Values Batch Size (entries): 1000
Maximum Custom Sort Size (entries): 100
Memory Lower Threshold (MB): 1000
Timeout before Recycling (seconds): 1200
Maximum Character Stream Size (MB): 5

Solution:

What can it be increased?

[from:]

Memory Maximum Threshold (MB): 1800
Memory Upper Threshold (MB) 1500
Maximum Document cache Size (KB): 1000000
Maximum Documents per User: 5

[to:]
Memory Maximum Threshold (MB) 3000
Memory Upper Threshold (MB): 3000
Maximum Document Cache Size (KB): 5000000
Maximum Documents per User : 15

Recycle the Server Intelligence Agent (SIA) to apply modifications.

Environment

Release: ESPCLA99000-13.2-Clarity-Extended Support Plus
Component: