Error: Username and Password do not match in AdminUI
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Error: Username and Password do not match in AdminUI

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Article ID: 48453

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On SITEMINDER

Issue/Introduction


Having installed AdminUI on RedHat Enterprise Server. When trying to register the AdminUI with the Policy Server, the browser returns the error:

  "Username and Password do not match"
  
or

When trying to log on after registration, the browser displays following message:

  "Error: Invalid user name and password combination"

 

Resolution

 
This error appears because the AdminUI doesn't have enough entropy. As pre-requisite, check that the /dev/random is linked to /dev/urandom. Consider to configure udev to make this linkage available after an OS reboot.

Rngd deamon can be also configured as a service to bring more entropy to /dev/random as per documentation (1).

 

Additional Information