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I configured Jaspersoft reports to use HTTPS mode but the reports time out or give a mixed mode content error message.

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Article ID: 46656

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Issue

After setting up the PPM Application server to use both http and https mode and specifying Jasper Reporting to use https, the reports time out on executing.

 

Steps to reproduce:

1. In NSA - Application , configure PPM Application Server - SSL handling to support both HTTP and HTTPS mode 

2. In NSA - Reporting - Web Url, configure jaspersoft to use a https containing url.

3. Run the command: admin jaspersoft syncPPMContext -userName superuser -password superuser 

4. Login into PPM via the HTTPS URL. 

5. Go to Home -> Advanced Reporting -> Click on any OOTB Report 

6. Browser will time out or throws a mixed mode error message.

 

Cause

Caused by CLRT-81057

 

Workaround:

1. In NSA - Application , configure PPM Application Server - SSL handling,  to support HTTPS Only mode.

2. Run the command: admin jaspersoft syncPPMContext -userName superuser -password superuser 

Alternatively:

1. In NSA - Application , configure PPM Application Servers and ensure all "app" servers use the same value for "HTTP Entry URL".

2. Run the command: admin jaspersoft syncPPMContext -userName superuser -password superuser 

  

 

Resolution:

 Under research by Sustaining Engineering



Environment

Release: 451-101-14.4-Clarity-Creator User License
Component:

Resolution

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