I cannot deliver software as the process sdserver on the scalability server does not start.
The process sdserver crashes with the following error just after starting:
sd_server.exe caused an UNKNOWN_EXCEPTION in module KERNELBASE.dll at 0023:760BC42D, RaiseException()+0088 byte(s)
Restarting the scalability server software by running:
does not help at all.
The most likely cause for this problem to occur, is that the file:
"C:\Program Files\CA\DSM\SD\ASM\LIBRARY\activate\scripts\update.lst" (on a 32 bit system)
or the file:
"C:\Program Files (x86)\CA\DSM\SD\ASM\LIBRARY\activate\scripts\update.lst" (on a 64 bit system)
has some kind of corruption.
On the failing scalability server browse to the following folder:
"C:\Program Files\CA\DSM\SD\ASM\LIBRARY\activate\scripts" (on a 32 bit system)
or to the following folder:
"C:\Program Files (x86)\CA\DSM\SD\ASM\LIBRARY\activate\scripts" (on a 64 bit system)
Rename the file update.lst to update.lst.old
Copy the update.lst file from a working scalability server to the failing one.
Restart the scalability server software by running:
and verify sdserver is now up and running.