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UIM - probe configuration won't save in Admin Console


Article ID: 4505


Updated On:


DX Unified Infrastructure Management (Nimsoft / UIM) Unified Infrastructure Management for Mainframe


When trying to save a probe configuration update in Admin Console, the request fails with this type of error:


Save failed.

Message: Remote Request Error: Remote /redacted/probe/address/ probes processing of operation set_ctd_configuration failed

Resolution: Please check both the PPM and remote probe log file for additional details.

Error Code: PPM-012


Click Retry to retry the request.

Click Reload to refresh the configuration.



This is related to a corrupted or otherwise missing security.cfg setting.


This issue was found using UIM 8.2 and is applicable to most versions of UIM.


1. Open Admin Console

2. Open 'Settings' --> 'Probe Security' (right side of the screen)

3. Set (or reset) access as 'admin' on the probe that can't save configuration

4. Close 'Probe Security' and refresh the admin console