How to uninstall CA License

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Article ID: 44900

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Updated On:

Products

CA Virtual Privilege Manager CA Privileged Identity Management Endpoint (PIM) CA Privileged Access Manager (PAM)

Issue/Introduction

Question:

CA License is not uninstalled after uninstalling the product.

How to remove it?

 

Answer:

CA License directory should not be deleted directly.

You can uninstall CA License manually by running uninstaller.

Please verify all CA products are uninstalled before uninstalling CA License.

 

The procedure is a bit different between Unix and Windows.

 

Unix:

1. execute rmlicense in ca_lic directory

* typically, ca_lic directory exists under /opt/CA/SharedComponents

 

Windows:

1. copy lic98_uninstaller.zip file from ca_lic directory to temporary directory

* typically, ca_lic directory exists under C:\Program Files (x86)\CA\SharedComponents

2. extract lic98_uninstaller.zip in temporary directory

3. execute extracted rmlicense.bat

 

Environment

Release:
Component: SEOSU