Unable to Save Projects back to PPM from MSP if the Project Team has More than One Instance of the Same Role

Article Id: 44475

Status: Published

Updated On: 14-02-2018 08:23

Legacy Id: TEC1237791

Products:

CLARITY PPM FOR ITG , CA Project & Portfolio Management , CLARITY PPM FEDERAL , CA Project & Portfolio Management SAAS , STARTER PACK-CLARITY PPM

Issue/Introduction:

Problem:

Unable to save a project back to PPM from MSP when using the New Driver if the project team has multiple instances of the same role.

Steps to Reproduce:

1. Create a project in PPM

2. Add the same role twice to the project

3. Open the project in MSP

4. Without doing any changes save the project back to PPM

Expected Result: The project saves back successfully

Actual Result: The project does not save. 'Project Failed to Save' error message is thrown

Environment: Applies to CA PPM 14.3 and the MSP New Driver

Cause: This issue is caused by CLRT-80722

Resolution:

This issue no longer occurs in 14.4 and later releases.

Workaround:

Remove any additional instances of the same role from the project.

Environment:

Release: ESPCLA99000-14.3-Clarity-Extended Support Plus
Component: