MSP Project Failed to Save Error in 14.3


Article ID: 44475


Updated On:


Clarity PPM On Premise


Unable to save a project back to Clarity MSP when using the New Driver if the project team has multiple instances of the same role. 

 Steps to Reproduce:

  1. Create a project in Clarity

  2. Add the same role twice to the project

  3. Open the project in MSP

  4. Without doing any changes save the project back to Clarity

Expected Result: The project saves back successfully

Actual Result: The project does not save. 'Project Failed to Save' error message is thrown 


This issue is caused by CLRT-80722


Applies to CA PPM 14.3 and the MSP New Driver


This issue no longer occurs in 14.4 and later releases. 

Workaround: Remove any additional instances of the same role from the project. 

Additional Information

See: MSP: Project Save Failed Errors - Master KB for Known Causes/Troubleshooting