Add-in Installation Requests for SaaS Clarity

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Article ID: 42883

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

How can we get an Add-In, such as the ones below, installed on our SaaS environment?

  • Rally Integration (AGL)
  • Application Portfolio Management (APM)
  • Advanced Resource Planning (ARP)*

*Addin requires a license from ITDesign. (This addin is preinstalled for all GCP environments, but will still require a license from ITDesign after the trial period. )

Note that the following addin is installed by default and does not require a separate request: 

  • PMO Accelerator (CSK)

Environment

Release : All Supported Releases

Component : CA PPM SAAS APPLICATION

Resolution

Please open a case with Broadcom support, providing the below information:

  • Environment URL (Mandatory):
  • Approval for downtime (from PSC):
  • Preferred Scheduled activity information (date & time):

Requirements:

  • Requests will require 48 hours advanced notice prior to the proposed scheduled date.
  • Requests will require a 2 hour downtime. 

Additional Information

See Clarity PPM SaaS Service Description

See Add-Ins and Integrations on techdocs for more information