The ssgconfig user account is used to provide operators and administrators access to the terminal user interface (TUI) menu. This menu allows common configuration tasks to be performed without requiring administrative access to the system. This article is targeted for the most current version of the API Gateway. The process may differ for older revisions of the Gateway appliance.
If invalid credentials have been provided when attempting to authenticate as the ssgconfig user then the API Gateway appliance will require that the root user unlocks the account. To do so: