Flow Statistics page does not show any data when connecting to NFA using HTTPS.

Products

• CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

The 'Flow Statistics' page doesn't show any data if accessing NFA with HTTPS/SSL.

For example: https://localhost/ra/Admin/FlowStatistics.aspx

Environment

NFA 9.3.2 and later.

Resolution

1. On the NFA console backup the current the <Installed Drive>:\CA\NFA\REPORTER\NetQoS.ReporterAnalyzer.WebService\Web.config file.

2. Open the <Installed Drive>:\CA\NFA\REPORTER\NetQoS.ReporterAnalyzer.WebService\Web.config file with Notepad.

3. On line 174, change the security mode from "None" to "Transport".

For Example change from:

<security mode="None">

To:

<security mode="Transport">

4. Save the file and reload the Flow Statistics Page.  There is no need to recycle any services or IIS.