WASP/UMP is running out of memory

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

WASP is running out of memory when executing reports, or other administrative actions in UMP

In the wasp.log, the following error message was found:

 

ERROR [http-bio-443-exec-7230, org.apache.catalina.core.ContainerBase.[wasp-engine].[localhost].[/].[jsp]] java.lang.OutOfMemoryError: PermGen space 

Environment

Release: CNMSPP99000-8.4-Unified Infrastructure Mgmt-Server Pack-- On Prem
Component:

Cause

Max perm size memory assigned in wasp was low for the type of tasks the user was executing in UMP.

Resolution

The solution was to change the initial parameters on the wasp java server by modifying the following:

max_perm_size = -XX:MaxPermSize=512m

to

max_perm_size = -XX:MaxPermSize=1024m

 

STEPS:

1. Open wasp in RAW config:

Press CTRL key, whilst right clicking the wasp probe + Select “Raw Configure…”

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AKE0AAO" alt="raw_config.png" width="1081" height="731">

2. Navigate to “startup” > “opt”

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AKE1AAO" alt="raw_config2.png" width="634" height="407">

3. Edit the “max_perm_size” value, click OK, and Apply.

4. Restart the robot that is hosting the wasp probe.