Generated bills do not contain cost information for vApp and VM deleted form VMware Cloud Director

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

• The generated bills in Aria Operations do not contain cost information for vApp and VM deleted form VMware Cloud Director.

• The VM it is still present in Aria Operation in the Inventory Management under Collection States, Not existing

Environment

Aria Operations 8.18.x

Cause

The VMware Aria Operations Management Pack for VMware Cloud Director installed is not compatible with Aria Operations version.

Resolution

Check the compatibility between VMware Aria Operations Management Pack for VMware Cloud Director and Aria Operations on the Product Interoperability Matrix and if necessary upgrade Aria Operations or the  VMware Aria Operations Management Pack for VMware Cloud Director to a compatible version.

Additional Information

When a VM is deleted form VMware Cloud Director, the VM is also deleted from vCenter and the information in Aria Operations will be retained based on how you configured the values below and when the VM was deleted:

• Deleted Objects: determines how long objects (like virtual machines or deployments) that have been deleted from the monitored environment are retained within Aria Operations for history, data analysis, and views
• Deletion Scheduling Interval: defines how often the system checks for and schedules the deletion of objects that are no longer in their original data source.
  It specifies the number of hours between these resource deletion scheduling events, with a default of 24 hours. This setting applies to objects that have been deleted from the monitored environment

For additional information visit the documentation List of Global Settings