ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

[WARNING] Unable to process SMSESSION cookie.


Article ID: 41040


Updated On:


CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On



Web agent is unable to process SMSESSION cookie and trace log shows message as "SMSESSION cookie is custom from a third party and not accepted".


CA Single Sign-On (SiteMinder) web agent



Session cookie was generated by custom SDK agent but the agent that is consuming/validating the session cookie didn't have proper configuration to handle custom cookie.


Release: ESPSTM99000-12.51-Single Sign On-Extended Support Plus


Set AcceptTPCookie to YES in the Agent Config Object (ACO) for all the agents that will be validating the cookie that was generated by custom SDK.

Additional Information

- Session spec in the session cookie will have some information to identify how this session was created (either by SDK or web agent).

- The agent uses this information along with AcceptTPCookie setting to validate a cookie that was generated by custom SDK.

- In a multi agent environment, AcceptTPCookie must be set to YES in all agents that needs to validate the cookie that was originally generated by SDK.