Cloud Services Console on Broadcom - Groups Migration and Management Functionality

Products

• Support Portal

Issue/Introduction

On September 29, 2025, the VMware Cloud Services Portal will be migrated to the new Cloud Services Console on Broadcom. While the large majority of features and functions will be migrated to this new experience, the Groups functionality is still in development and will be released to production in the coming weeks. 

Resolution

Below are important details regarding the Groups functionality:

• Pre-existing VMware Cloud Services Portal Groups will be been migrated to the Cloud Services Console and will continue to work as designed.
• Both Custom and Active Directory Groups will be included in this migration effort.
• View only access to Groups will be available in the Cloud Services Console by navigating to IAM / Groups.
• The management of the migrated Groups along with the creation of new Groups will not be immediately available via self-service in the Cloud Services Console but will be released to production in the coming weeks. 

The management of your migrated Groups (i.e. add users, remove users, remove Groups, create new Groups) can be requested by contacting Broadcom Global Customer Assistance and selecting the Non-Technical case type and the Product as “Support Portal & Access Issues”.