Node Error "The node has no valid cluster probe address and you can't add any resources until this is resolved."

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

Popup error message is displayed when selecting Profiles node on the left side navigation window of the cluster probe.

Node Error
"The node has no valid cluster probe address and you can't add any resources until this is resolved."

Cause

• Probe is unable to resolve the cluster node name

Resolution

1. In IM, select the robot with the cluster probe

2. Select the cluster probe and open the probe in Raw Configure mode

3. Select the setup section and add a new key named 'node' and enter the cluster node hostname as the value.

4. Click OK and restart the cluster probe

5. Repeat steps 1 through 4 for the second robot with the cluster probe. Make sure to enter it's own cluster node name.

See cluster Troubleshooting

cluster troubleshooting

Additional Information

The hostname and cluster node name must match and must be configured appropriately in the probe.  This is CASE-SENSITIVE: if the hostname/nodename are in DNS with all lowercase then the "node" value in cluster.cfg must also be in all lowercase.