4002 abend in IDMSINTC after upgrading to a new release of IDMS

Products

• IDMS
• IDMS - Database

Issue/Introduction

The following error occurs after upgrading to a new release of IDMS:

DFHSI1580D PLTPI program IDMSINTC has abended, code 4002

Environment

Release: All supported releases
Component:

Cause

The 4002 error indicates IDMSINTC could not load a program.

Resolution

The error can be caused by missing CSD entries in CICS or by a missing module in the DFHRPL concatenation. Check the following:

• Ensure all CSD entries are defined, see CAGJSRC member CICSCSD for programs and transaction that need to be defined to CICS.
  
  
• Ensure that both the CUSTOM.LOADLIB and CAGJLOAD libraries are defined to the CICS DFHRPL concatenation.

 

The CICS log should include a DC999999L message which will identify the module which could not be found. Example:

IDMS DC999999L MODULE RHDCSRTT LOAD FAILED