XCOM 11.6 on Linux fails to start with messages XCOMU0465E and XCOMU0456E

Products

• XCOM Data Transport
• XCOM Data Transport - Linux PC

Issue/Introduction

Trying to start xcomd on Linux as root user and it reports these messages:

# xcomd

# 2025/03/18 22:29:09  PRG=xcomd PID=7551
    XCOMU0465E Check of xcom.glb pathnames failed.

2025/03/18 22:29:09  PRG=xcomd PID=7551
    XCOMU0456E Cannot open EBCDIC-ASCII translation file.

2025/03/18 22:29:09  PRG=xcomd PID=7551
    XCOMU0473E Error(s) parsing xcom.glb; xcomd cannot start.

Environment

XCOM™ Data Transport® for Linux
Release: 11.6

Cause

The XCOM_HOME environment variable is not set and exported.

Resolution

Set and export environment variable XCOM_HOME e.g. for default install directory /opt/CA/XCOM:
XCOM_HOME=/opt/CA/XCOM
export XCOM_HOME

Additional Information

1. During an XCOM installation required XCOM environment variable XCOM_HOME is also set an exported in the system profile e.g. under Linux, the file /etc/profile which is used for bash and other Bourne compatible shells. Normally any user including root would inherit what is set in that file when they login, but that may not always be the case.


2. The error with XCOM for Linux version 12.0 is different and the xcomd still appears to start but it is not running correctly:

# xcomd
# 2025/03/20 04:57:42  PRG=xcomd PID=18660
    XCOMU0465E Check of xcom.glb pathnames failed.

2025/03/20 04:57:42  PRG=xcomd PID=18660
    XCOMU0466E Unable to create an index file for queue.

Also see article 36833: XCOMU0465E and XCOMU0466E when starting XCOM