SiteMinder AG : Disabling "Execution time exceeded threshold" messages in WA & AG

Products

• SITEMINDER

Issue/Introduction

Observed : "Execution time exceeded threshold" in sps webgagent logs:

[11264/139684821436160][Thu Nov 14 2024 11:23:13.694][SmAgentAPI.cpp:3416][INFO][sm-log-00000] Execution time exceeded threshold. (Sm_AgentApi_Login, 30, 1, )
[11264/139684821436160][Thu Nov 14 2024 11:23:13.693][SmAgentAPI.cpp:553][INFO][sm-log-00000] Execution time exceeded threshold. (ProcessRequest, 30, 1, 

Procedure for disabling these logs in the AG and WA components.

Environment

Access Gateway running on Linux

Version : R12.8 SP7

Cause

For some reason the agent API threshold value is set to 2, as a result whenever a function takes more than 2 seconds it throws this error. 

Resolution

Patch fix for R12.8 SP7 Access Gateway is provided  for setting this threshold value to be initialized as zero. 

Please raise a support case to get the patch fix for this issue.

Additional Information

Please refer this defect for patch fix and deployment steps. 

DE572542