CDM 7.21 does not START (CRASH) on Debian 11. CDM 7.20 and earlier works fine
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CDM 7.21 does not START (CRASH) on Debian 11. CDM 7.20 and earlier works fine

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Article ID: 380586

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

When we deploy CDM 7.21 on a robot installed on DEBIAN 11 (bullseye) 

The probe crashes and never starts. Fresh install on 7.21 works fine for few minutes, then it crashes. 

it works fine with CDM 7.20

Environment

  • DX UIM 23.4.* 
  • cdm 7.21
  • OS: DEBIAN 11 - DEBIANB 11 (bullseye) 

 

Cause

Defect in the CDM probe

Resolution

The attached fix cdm 7.21HF3 addresses this issue. 

 

Steps to apply the Fix: 

1. download the package

2. Import to IM or Admin Console Archive

3. upgrade the CDM probe to 7.21HF3

Additional Information

Attachments

cdm-7.21-HF3.zip get_app