SERVICE PACK::10.1

Products

• CA Application Performance Management Agent (APM / Wily / Introscope)
• INTROSCOPE

Issue/Introduction

Question:

 What is fixed in Service Pack 10.1?

 

Answer: 

 The following issues have been fixed in 10.1:

 

Installation Defect 363661 - PropertiesUtil.jar is not installed Fixed in: CA APM 10.1 Symptom: PropertiesUtil.jar was not part of the install package Resolution: PropertiesUtil.jar file is installed at <AgentHomeDir>\wily\tools directory as part of java agent installer.   Defect 371359 - Introscope Silent Installation fails when trying to use a pre-apm10 schema Fixed in: CA APM 10.1 Symptom: Introscope Silent Installation fails when trying to use a pre-apm10 schema Resolution: Silent Installation upgrades EM's without error.   Defect 375441/375443 - Protocols and CertAlias properties are missing in em-jetty-config.xml and webview-jetty-config.xml post upgrade Fixed in: CA APM 10.1 Symptom: During an upgrade the lower version of .xml files are retained therefore customized settings are not carried forward. Resolution: Now after upgrade webview-jetty-config.xml and em-jetty-config.xml file have protocols and certAlias properties. After upgrade, locate webview-jetty-config.xml and em-jetty-config.xml in the backup folder. Copy the most recently customized values to config/webview-jetty-config.xml and config/em-jetty-config.xml respectively.   Enterprise Manager and Introscope UI Defect 374788 - WebView Enterprise Manager Web Port Fixed in: CA APM 10.1 Symptom: It was not possible to specify the WebView Enterprise Manager Web port during the installation. Resolution: A field has been created in the EM Installation Wizard to specify the WebView Enterprise Manager Web port. A WebView Enterprise Manager Webport is necessary for the proper configuration of Team Center URL for web services which is called from the WebView proxy. The only property in IntroscopeWebView.properties affected by this change is introscope.webview.enterprisemanager.rest.base=http://{EM_HOST}:8081/apm/appmap.  If WebView is installed with EM, the correct value is automatically populated. If only WebView is installed, the recommended port value is 8081. The port value must be between 1 and 65535, and must not be the same as the Webview Enterprise Manager Port. This behavior is the same for the Command line installer.   Defect 356170 - Correlated Events Menu Option in Transaction Trace Session Window for BRTM Traces Results in Invalid Search Fixed in: CA APM 10.1 Symptom: If BRTM and ServletHeaderDecorator are both enabled in your agent profile, you may experience a problem when trying to view correlated events in the Workstation. If you start an active transaction trace session or try to use the Historical Query Viewer, select a trace, and use the Trace, Correlated Events menu option, you may get erroneous results. These results occur because the traces contain two different kinds of GUIDs.   Defect 00072391 - SSLv3 Poodle Vulnerability (358242) Fixed in: CA APM 10.1 Symptom: Security vulnerability in SSLv3 protocol that affects the servers or clients that uses SSL communication. Resolution: Set the protocols property to the accepted protocols that JVM supports. Update the following files to ensure that the servers no longer accept any connections using SSLv3: In the IntroscopeEnterpriseManager.properties file, add the following property: introscope.enterprisemanager.protocols.channel2=TLSv1.2,TLSv1.1,TLSv1 In the em-jetty-config.xml and webview-jetty-config.xml files, add the following XML code: <Set name="protocols"> <Array type="java.lang.String"> <Item>TLSv1.2</Item> <Item>TLSv1.1</Item> <Item>TLSv1</Item> </Array> </Set> In the IntroscopeWorkstation.properties file, add the following property: transport.tcp.protocols=TLSv1.2,TLSv1.1,TLSv1 Though SSL3 is a valid property value, we recommend not to set SSL3 as the accepted protocol to avoid any communications via SSL3.   Defect 262878 - Blank screen after login Fixed in: CA APM 10.1 Symptom: Due to an issue with the installer, after entering login credentials, WebView users may unexpectedly encounter a blank screen.   Defect 265573 - Missing InstallAnywhere binaries cause uninstall to fail on x64 Windows Fixed in: CA APM 10.1 Symptom: Some customers attempting to install the CA APM Enterprise Manager 64-bit and CA APM Workstation (32-bit only) in the same root folder structure reported the Uninstall operation failed with errors. The error informs you of missing InstallAnywhere Binary files for the 64-bit platform, or erroneously says that the uninstaller does not support 64-bit machines.   Defect 306040 - Credentials stored in users.xml hashed using MD5 Fixed in: CA APM 10.1 Symptom: When using Local security for CA APM, user passwords are stored in a local file (by default users.xml) using the MD5 message-digest algorithm to cryptographically hash the password. Any files defined in the realms.xml for local authentication and authorization include the credentials (user name and password) to authenticate users accessing CA APM, Introscope, and CEM.   Defect 306042 - Session ID Logged in IntroscopeWebView.log file Fixed in: CA APM 10.1 Symptom: WebView session ID cookies are logged in the IntroscopeWebView.log file.   Defect 309607 - Error Starting WorkStation Using Java Web Start Fixed in: CA APM 10.1 Symptom: In an environment with multiple versions of JRE enabled, a FailedDownloadException can occur causing the Workstation not to launch when using Java Web Start.   Defect 356170 - Correlated Events Menu Option in Transaction Trace Session Window for BRTM Traces Results in Invalid Search Fixed in: CA APM 10.1 Symptom: If BRTM and ServletHeaderDecorator are both enabled in your agent profile, you may experience a problem when trying to view correlated events in the Workstation. If you start an active transaction trace session or try to use the Historical Query Viewer, select a trace, and use the Trace, Correlated Events menu option, you may get erroneous results. These results occur because the traces contain two different kinds of GUIDs.   Defect 59422 - First error sometimes not reported or displayed Fixed in: CA APM 10.1 Symptom: After an agent starts up, if the first transaction monitored throws an error, the Enterprise Manager does not report the error. The Investigator does not display the error. Subsequent errors after the first error are reported and displayed.   Defect 66146 - Backend traces not automatically included Fixed in: CA APM 10.1 Symptom: When you do an automatic Transaction Trace from CEM and a transaction matches the filter on the front end, CEM does not automatically include the backend trace information. This issue occurs because of a performance enhancement that prevents too many traces from overloading the Enterprise Manager.   Defect 83214 - StackOverflowError in Enterprise Manager Fixed in: CA APM 10.1 Symptom: The Enterprise Manager may encounter a StackOverflowError when users attempt a Transaction Trace with more than 1000 components. The following error message appears: ERROR] [CLW.MessageServiceClient] Exception: java.lang.StackOverflowError calling method: com.wily.isengard.messageprimitives.service.MessageServiceCallMessage:   Java Agent Defect 363266 – Executing frequent class redefinitions causes IBM JVM native memory leak Fixed in: CA APM 10.1 Symptom: Due to a defect in the IBM JVM, changing the instrumentation level, introscope.agent.deep.instrumentation.level, frequently can cause a large memory consumption and eventually crash the JVM. There is a IBM PMR filed for the issue - PMR 21248,756,000.   Defect 365698 - java.lang.VerifyError - With OpenJPA inserting dead code to the class file Symptom: Java agent causes stack map verification error in the presence of OpenJPA with certain classes. The OpenJPA may cause the resultant class to have dead code. Even though the OpenJPA code is compliant for the JVM, the output class file when loaded by Java agent may produce a stack map frame which is not consistent. Fixed in: CA APM 10.1   Defect 349093 - Tibco - Ignoring certain errors using property "introscope.agent.errorsnapshots.ignore" does not suppress Errors Per Interval metric for them Symptom: Ignoring the error messages for the Tibco Business process or tasks does not suppress the Errors Per Interval metrics. Fixed in: CA APM 10.1   .Net Agent Defect 348284 - .Net Socket DNS Performance Lookup Improvement Symptom: Slow loading of pages that use a lot of socket-based back ends due to repeated DNS lookup calls for same the hostname. Fixed in CA APM 10.1   Defect 348276 - .Net Agent is crashing for the applications using Ninject library Symptom: When using Ninject alongside the .NET Agent you received the error System.InvalidProgramException: Common Language Runtime detected an invalid program Resolution: Upgrade to the latest version of Ninject, which has a fix for this specific issue. See http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec1573975.aspx for more information.   Customer Experience Manager Defect 361534 - CA BRTM and End-user Endpoints Monitoring Business Transaction Definitions are Incompatible with CEM Fixed in: CA APM 10.1 Symptom: CA BRTM and End-user Endpoints Monitoring impact the CEM integration. CA BRTM and End-user Endpoints Monitoring decorate business transaction names with “via <Browser Type>.” This name does not match the CEM business transaction definition. When both CA CEM and CA BRTM are monitoring the same business transactions and a CEM incident triggers a transaction trace, transactions monitored by BRTM are not automatically traced.   Defect 376119 - Configimport.sh fails to import the configuration in Solaris Fixed in: CA APM 10.1 Symptom: When you install the Enterprise Manager on Solaris 11 machine, and run the configimport.sh command. The configimport.sh command fails to import the configuration in Solaris and the following error occurs: java.io.IOException: Cannot run program "sh" (in directory "/opt/database/postgres/bin"): error=2, No such file or directory   Third Party Defect 361105 - Google Chrome Fixed Heap Size Limitation affects Team Center Map Fixed in: CA APM 10.1 Symptom: Due to a Google Chrome design limitation on the fixed heap size, Team Center Map containing more than 80,000 nodes does not display in Google Chrome.   Defect 375582 - Dashboards are not loading in AIX WebView Fixed in: CA APM 10.1 Symptom: WebView dashboards do not load when operating on an AIX system due to a defect in the IBM JVM. This is casued by a defect in IBM Java 7.   Defect 362274 - Navigating the timeline by clicking the time value doesn't work in Internet Explorer 10  Fixed in: CA APM 10.1 Symptom: Due to an issue with vis.js library, navigating the timeline by clicking the time value doesn't work in Internet Explorer 10. Defect 347157 - WebStart Workstation startup exception with Java 1.7  Fixed in: CA APM 10.1 Symptom: When the WebStart Workstation launches, a javax.script.ScriptException displays in the Console. The exception occurs when the Java version is Java 1.7 update 71 or 72.    Defect 348610: WebView Console dashboards do not load on AIX  Fixed in: CA APM 10.1 Symptom:  WebView dashboards do not load and an error message is recorded.

Environment

Release: CEMUGD00200-10.1-Introscope to CA Application-Performance Management-Upgrade Mai
Component: