Running a canned CICS transaction report (CICS017) and getting no results

Products

• SYSVIEW Performance Management
• NXBRIDGE - SYSVIEW/ENDEVOR

Issue/Introduction

Trying to create a CICS transaction report and using the canned report CICS017 as a sample. But no data is displayed in the output when running the report from and SMF file. Running the report against the LOGGER file, works fine.

Environment

Release: FAQSO.00200-13.9-SYSVIEW-Performance Management
Component: SYSVIEW

Resolution

Check in the SYSVIEW member in the Sysview PARMLIB if the compressing is set to NO. If you check your SMF datasets there are in fact SYSVIEW/CICS SMF255:27 records. But if you check closer, they have been compressed by SYSVIEW before placing them into SMF. This compression is native to SYSVIEW, so later when IFASMFDx reads the SMF record, it does not decompress the record because it does not know it is compressed in the first place, let alone it does not know how to decompress the record. 

All of these options need to be set to NO:

SMF-CICSSYSD-Compression NO 
SMF-CICSTRAN-Compression NO 
SMF-CICSTSUM-Compression NO 
SMF-CICSXLOG-Compression NO 

With the above options set to NO, SYSVIEW will not send compressed records to SMF, and IFASMFDx will be able to read the uncompressed records, thus allowing the Report Writer to read the record. And also have set the options: 

LOG-EXCEPTIONS-SMF YES 
LOG-SYSTEM-DATA-SMF YES 
LOG-TRANSACTION-SUMMARY-SMF YES 
LOG-TRANSACTIONS-SMF YES