Trying to logon to FTP, the user's error message is ACF01044 PASSWORD PHRASE NOT SET FOR LOGONID

Products

• ACF2
• ACF2 - DB2 Option
• ACF2 for zVM
• ACF2 - z/OS
• ACF2 - MISC

Issue/Introduction

A user is not able login via an FTP session but can logon through TSO.

The error message is: ACF01044 PASSWORD PHRASE NOT SET FOR LOGONID logonid

Why is this user getting this error?

Environment

Release:
Component: ACF2MS

Resolution

With z/OS 1.13, IBM changed the FTP logon to allow password phrases. If the user made a typo or passed extra characters in the signon, and more than 8 bytes were entered, then a RACROUTE VERIFY call is made as a password phrase.

If PASSPHRASE is not set for the user, then you will get the ACF01044 message.

The user needs to make sure they are entering a password with a length of 8 or less.