Configuring Xtraction to use SSL/HTTPS?

Products

• SUPPORT AUTOMATION- SERVER
• CA Service Desk Manager - Unified Self Service
• CA Service Desk Manager
• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

How do you configure Xtraction to use SSL/HTTPS?

Environment

CA Service Management 17.1 and higher.

Resolution

There is no configuration necessary within the Xtraction application for SSL/HTTPS.

This purely involves setup of SSL on IIS as per the IIS documentation or via the many online resources.

Additional Information

How To Set Up an HTTPS Service in IIS - https://support.microsoft.com/en-us/kb/324069

Refer to the 'Xtraction Installation Guide' for instructions on how to install the latest version of Xtraction

Note:  Xtraction is only supported on Windows 2008, 2008 R2, 2012, and 2012 R2