Traps sent to Spectrum are not showing up

Products

• CA Spectrum

Issue/Introduction

Sending raw traps to Spectrum, they don't show up under Events, but can be found when using sniffer trace.

Cause

Check the value of the agent-addr in the PDU of the trap packet. If the value is either the standard loopback address (127.0.0.1) or 0.0.0.0, Spectrum will not process the trap.

Environment

Release:
Component: SPCAEM

Resolution

Configure the device sending the trap to send a valid ip address for the device.