Traps sent to Spectrum are not showing up

Article Id: 32085

Status: Published

Updated On: 29-04-2019 08:01

Legacy Id: TEC1051207

Products:

CA Spectrum - OneClick CA Spectrum - Reporting CA Spectrum - Integrations CA Spectrum - Alarms & Event Management

Issue/Introduction:

Sending raw traps to Spectrum, they don't show up under Events, but can be found when using sniffer trace.

Cause:

Check the value of the agent-addr in the PDU of the trap packet. If the value is either the standard loopback address (127.0.0.1) or 0.0.0.0, Spectrum will not process the trap.

Environment:

Release:
Component: SPCAEM

Resolution:

Configure the device sending the trap to send a valid ip address for the device.