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Export to Excel (Data Only) only exports the first 25,000 rows

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Article ID: 29771

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Issue:

When trying to Export to Excel (Data Only option), only the first 25,000 rows (or other fixed values) are exported, the rest are missing.

Cause:

Export to Excel (Data Only) has an implicit limit of 25,000 rows. If there are more rows, they are not exported.

Resolution:

The Governor settings are now stored in a single governors.properties file to limit the maximum rows for Export to Excel in order to prevent out-of-memory errors.

SaaS / On Demand Customers: This limit is fixed to 25,000.

Governor Limits in CA PPM

 



Environment

Release: ESPCLA99000-13.2-Clarity-Extended Support Plus
Component:

Resolution

The Governor settings are now stored in a single governors.properties file to limit the maximum rows for Export to Excel in order to prevent out-of-memory errors.

SaaS / On Demand Customers: This limit is fixed to 25,000.

Governor Limits in CA PPM