In ConnectAll Record Syncing fails and automation getting locked when Workflow Transitions are enabled for Status field.
search cancel

In ConnectAll Record Syncing fails and automation getting locked when Workflow Transitions are enabled for Status field.

book

Article ID: 282160

calendar_today

Updated On:

Products

ConnectALL

Issue/Introduction

Steps to Reproduce: 

  • Create a automation between Jira and Jira adapters (On-Prem)
  • Map the status field using ConnectAll Mapping Status transition workflow  
  • Run the automation and sync the records


Expected Results: 

Records should sync successfully

Actual Results:

Record doesn't   sync and error out by throwing below errors in logs

ERROR YYYY-MM-dd HH:mm:ss,SSS [<Automation Name> | <AutomationName>_9999999999999 | <Issue ID> | {}][(connectall-flows) thread #75 - seda://applink.dead.letter?concurrentConsumers=16&exchangePattern=InOnly] com.go2group.connectall.model.transformer.model.api.GeneralExceptionTransformer: An error has occured while handling the general exception of the record .
java.lang.NullPointerException: null

ERROR YYYY-MM-dd HH:mm:ss,SSS [<Automation Name> | <AutomationName>_9999999999999 | <Issue ID> | {}][(connectall-flows) thread #34 - JmsConsumer[writeQ]] com.go2group.connectall.model.transformer.model.api.WorkflowTransformer: null
java.lang.NullPointerException: null
    at com.go2group.connectall.model.transformer.model.api.WorkflowTransformer.processTheMessage(WorkflowTransformer.java:141) ~[classes!/:3.3.0.2]
    at com.go2group.connectall.model.transformer.ConfigDrivenBaseMessageTransformer.transformMessage(ConfigDrivenBaseMessageTransformer.java:140) ~[classes!/:3.3.0.2]
    at com.connectall.core.camel.CamelTransformer.workflow(CamelTransformer.java:224) ~[classes!/:3.3.0.2]
    at jdk.internal.reflect.GeneratedMethodAccessor157.invoke(Unknown Source) ~[?:?]
    at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:?]
    at java.lang.reflect.Method.invoke(Method.java:566) ~[?:?]

Environment

3.0.x

Cause

DE80410

Resolution

Workaround: 

Disable the mapping transition workflow from the fields and use standard status value mapping as transition supported Jira to Jira

Permanent fix will be provided in any upcoming release