ADE error while upgrading to DX UIM 23.4: (6) permission denied
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ADE error while upgrading to DX UIM 23.4: (6) permission denied

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Article ID: 279896

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

During our precheck and upgrade to DX UIM 23.4 environment we ran into a failure as the automated_deployment_engine (ADE) probe didn't come up. 

ade log: 

2024-01-17 14:44:53,696 WARN  probe.ProbeController:waitForResponse:250 [main]  - nametoip failed: (4) not found, Received status (4) on response (for sendRcv) for cmd = 'nametoip' name = 'automated_deployment_engine'
2024-01-17 14:44:56,196 ERROR probe.ProbeController:waitForResponse:261 [main]  - Failed to communicate with probe 'automated_deployment_engine' in the allotted time.
2024-01-17 14:44:56,197 ERROR impl.UIMServerConfigureController:run:527 [main]  - NimException caught
(6) permission denied, Failed to communicate with probe 'automated_deployment_engine' in the allotted time of 300 secs.

Environment

DX UIM 23.4

Automated_deployment_engine probe 23.4

Cause

This issue is observed when the archive contains custom packages that do not have info.pkg and version information.

Resolution

  • This issue is fixed in automated_deployment_engine probe version 23.4.1.1 and later versions (automated_deployment_engine_v2-zip-23.4.1.1.zip)

This version is shipped as part of Resolved Issues in DX UIM 23.4.1 (broadcom.com)

To download this fix access the release notes of 23.4CU1 and scroll down to the bottom of the document to find the instructions of the additional patches (CU1.1)

UIM Server 23.4 - Cumulative Update 1 
Operator Console 23.4 - Cumulative Update 1 

 

  • NOTE: DX UIM 23.4CU2 includes this fix, so simply upgrading to CU2 also fixes this issue.  

Additional Information