Hierarchy Task Calendar error trying to open flyout after moving (drag and drop) a Task across columns
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Hierarchy Task Calendar error trying to open flyout after moving (drag and drop) a Task across columns

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Article ID: 278487

calendar_today

Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

If the user opens the Details Fly-out for a card that has just been moved across the board columns, the panel is empty. 

Steps to Reproduce:

  1. Create a Hierarchy with the Tasks Module in the blueprint
  2. Import some projects with tasks 
  3. Go to the Hierarchy Tasks Module, Calendar layout - default view settings 
  4. Drag 1 task to another day
  5. Open the Details Fly-out ---- It is empty for the currently selected task that has been moved 
  6. Click on another Task in the hierarchy and the details panel will show the details
  7. Refresh the browser - click on the card for that task and the details are fine

Expected Results: Associated Details to display in the flyout. 

Actual Results: Blank Details panel and the console shows an error. 

Environment

Release 16.1.3, 16.2.0, 16.2.1+ 

Cause

DE78403 

Resolution

We have determined to not fix the issue at this time. Please use the identified workaround.

Workaround: Refresh the browser page and open the flyout again. 

Additional Information

This issue may be reviewed at a later date to determine scope and feasibility of a fix.