View Options: Duration > Totals 0 if amount of periods outside boundaries

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

When using per-period metrics, if the type is Duration, the Total Row displays 0 if the amount of periods selected is outside the Cost Plan boundaries.

STEPS TO REPRODUCE:

1. Create a project that spans from the 1st of July 2023 till the 31st of December 2024
2. Financially enable the project
3. Create a monthly cost plan that spans from July 2023 till December 2024
4. Add a row to the cost plan and add a total value
5. On the View Options select Quarters as Periods, Periods as Type and provide Cost Plan Start and Finish as periods. Enable the Show Total Row option

Note the cost plan row shows the value per period and the Total row shows the total value

6. Change the Type to Duration and request 4 periods

Note the Total Row

7. Let’s provide a high number of periods

Note the Totals row

 

Expected Results: The Total Row displays the total value

Actual results: The Total Row displays 0

Environment

16.1.3

Cause

DE77596

Resolution

This is fixed in 16.2.0 and 16.1.3.1

Workaround: Adjust the view to display periods within the boundaries of the Cost Plan Dates.