PAM - SMNP v3 Users Empty after 4.1.3 to 4.1.4 upgrade
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PAM - SMNP v3 Users Empty after 4.1.3 to 4.1.4 upgrade

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Article ID: 273215

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Updated On:

Products

CA Privileged Access Manager (PAM)

Issue/Introduction

After upgrading to Symantec PAM 4.1.4 the SNMP v3 user configuration was removed

I compared with another instance and noticed under Configuration > SNMP > SNMP v3 Users had a user on prod but was blank on the one I updated.

 

 

Environment

Release : 4.1

Cause

This is a bug in the PAM 4.1.4 upgrade scripts

Resolution

You will need to readd the user to restart the SNMP services. This will be resolved in future patch updates.