Unable to process request - Server or Network error when opening a Project
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Unable to process request - Server or Network error when opening a Project

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Article ID: 272212

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

We are getting this error opening a project [en - Unable to process request - Server or Network error].

 

Environment

Release : 16.1.2

Resolution

This is a generic error and could be a number of reasons why network error pops up. Check the .har file and correspond to the app-access log. Found a special character impacting the project, it has been corrected and the project is opening now

Additional Information