Submit false positive URL for Email Security.cloud Click-time protection

Products

• Email Security.cloud

Issue/Introduction

Learn how to submit a site that is being blocked when using the Email Security.cloud service (false positive).

Environment

Email Security.cloud

Resolution

To submit a site for review:

1. Navigate to Symantec Site-review and enter the URL you would like to have reviewed.
2. Select the Filtering Service – Symantec Email Security.cloud.
3. Select the appropriate category – detailed category descriptions can be found at http://sitereview.bluecoat.com/#/category-descriptions.
4. Enter your email address if you want to be notified about the review results.
5. If necessary, provide a short description of the site or the problem you are experiencing.