How to enable debug logging for the Symantec Agent for Linux installer.

Products

• Endpoint Protection
• Endpoint Security

Issue/Introduction

You would like to enable debug logging for an installation error with the Symantec Agent for Linux.  This applies to both Symantec Endpoint Protection (SEP) and Symantec Endpoint Security (SES). 

Resolution

1. Run the following command to extract the contents of the LinuxInstaller Stub:
   

   ./LinuxInstaller -x  

   This will create a new directory that starts with inst*.
   
   
2. Change directory (cd) to the newly created inst* directory and run the following command:
   

   ./installagent.sh --debug 

   This will generate debug logs of the installation session. This is an interactive installation, so you will need to press Enter when the script asks. 
   
   
3. Review the sdcss_install.log generated in the /var/log/sdcsslog/ directory after the installation attempt completes.