After installing the Symantec Linux Agent, running the sav liveupdate -u command results in an error:
"Antimalware feature is not licensed "
In addition, the client will show "At Risk" in the Cyber Defense Manager. When examining the logs, you see the following error in cafagent.log:
[|] 2023-05-12 14:23:43 | adapter.SEPMAdapter | Information | ##### : ############### : FormAndSendCommandStatusRequest:2011 | Status successfully sent to server for command: {"Command ID":"-CCS-SEPM-ABC################XYZ","Command Name":"APPLY_LICENSE","Error Message":"IPC Max retries reached"} status: failed
RHEL 7.9, 8.x
This issue occurs when the APPLY_LICENSE command fails to reach sisamdagent from the cafagent service.
This issue has been resolved with version 14.3.2533.6000. To upgrade your RU6 installation to this build, make a new offline RU6 installation package or run the following command for internet connected devices:
sudo /usr/lib/symantec/installagent.sh