Tasks Workspace SQL generates no data due to joins
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Tasks Workspace SQL generates no data due to joins

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Article ID: 266212

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

No Rows to Show on Task Workspace due to faulty joins in the SQL query

STEPS TO REPRODUCE:

  1. Go to Tasks workspace with admin user
  2. Filter on Active = Yes, Template =No
  3. Note the view returns all tasks
  4. Now add any Project field to the view such as % Complete

Expected Results: To see same amount of rows

Actual Results: No Rows to Show

Environment

Release : 16.1.1

Cause

This is caused by ANSI_JOINS disabled in the system

Disabling the ANSI join feature was a temporary workaround for DE65166

Resolution

  1. Check if the feature is disabled by running: 

    select name, enabled from cmn_features where code = 'S207096_ANSI_JOIN'

    If it's disabled, proceed with step 2

  2. Run the below command in the database 
    admin toggle-feature S207096_ANSI_JOIN 1
  3. Restart all services