Provisioning fails with two policies with same a/c name

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• CA Risk Analytics
• CA Secure Cloud SaaS - Arcot A-OK (WebFort)
• CLOUDMINDER ADVANCED AUTHENTICATION
• CA Secure Cloud SaaS - Advanced Authentication
• CA Secure Cloud SaaS - Identity Management
• CA Secure Cloud SaaS - Single Sign On

Issue/Introduction

Symptom:

When granting overlapping Provisioning roles from Identity Manager, Provisioning Server etatrans.log shows the following error:

"Account for Global User '<username>' on Active Directory '<AD endpoint>' update failed: Existing account '<Employee name>' has not previously been correlated to this global user (by etaadmin) "

 

Environment

Release: CAPUEL99000-12.5-Identity Manager-Blended upgrade to Identity &-Access Mgmt Ente
Component:

Resolution

In Provisioning Manager, in the Domain Settings section under Synchronization, check the Automatic Correlation so it is activated.
Restart the Provisioning Server and try again.