Automic Automation Knowledge Articles created in April, 2023

Products

• CA Automic Workload Automation - Automation Engine
• CA Automic One Automation

Issue/Introduction

This is a list of knowledge articles related to Automic Automation that were created in April of 2023.

Resolution

Table of Contents

• Clarification
  • AAKE
    • General
  • Agent
    • Agents (General)
    • CAU
  • General
    • General
  • Objects
    • General
• Defect
  • Agent
    • RA Agent for Avaloq
    • RA JDE
    • TLS-Gateway
    • UNIX
    • z/OS
  • API
    • Application Interface
  • Core Components
    • Automation Engine
    • AWI
    • Search
    • Users
  • Tasks
    • C_PERIOD
• Enhancement
  • Agent
    • RA FTP
• Problem
  • 3rd Party
    • Database
  • Administration
    • Agents (General)
    • Automation Engine
    • Service Manager
    • Utilities
  • Agent
    • Java Agents
    • RA Business Objects
    • RA FTP
    • TLS-Gateway
    • Windows
  • Core Components
    • Automation Engine
    • AWI
    • CALE
    • Dashboards
    • Import/Export
    • Process Monitoring
    • TLS
    • Utilities
  • Objects
    • Search
  • Tasks
    • Agents (General)
    • Database Agent
  • ZDU
    • General

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Clarification

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AAKE

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General

• • 263980 - Explanation of logging setting set to CON:

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Agent

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Agents (General)

• • 263437 - Using 21.x agents with 12.x Automation Engine

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CAU

• • 263900 - Centralised Agent Update using internal CA method

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General

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General

• • 263325 - Alternate method to download Automic Automation binaries
  • 263634 - Automic General Securiy Whitepaper SOC2, SOC3 ,SDLC.

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Objects

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General

• • 264189 - How many URLs and which ones are stored in CON OBJECTS

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Defect

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Agent

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RA Agent for Avaloq

• • 264043 - Avaloq RA Agent is Unable to generate private key, reason java.security.NoSuchAlgorithmException

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RA JDE

• • 263677 - Processing Option 'Refresh' button fails with an error â??Parsing of Processing Options failedâ?? for a JDE Agent RA object

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TLS-Gateway

• • 263719 - TLS Gateway uses weak key

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UNIX

• • 263209 - Forced WP traces pre-21.0.6 Cannot load conversation... 'UCDS_R'
  • 263529 - Solaris 11.4 Agent crashes with terminate called after throwing an instance of 'boost::wrapexcept'
  • 264230 - Linux/AIX Agent JOBF file transfer leaves owner as root.

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z/OS

• • 263542 - MVS Agent terminates with Abend 0C4 in Module UCXJM25 at offset 00086E7E with reason code 10

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API

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Application Interface

• • 264494 - Java Call API version 21.0 connects as ""localhost""

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Core Components

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Automation Engine

• • 263514 - upgraded the Automation Engine to the latest service pack: 21.0.5 Since then, the JWP with the role: IDX,PER,UTL throws the f
  • 264019 - 12.3 to 21.0 upgrade - U00007001 Cannot find Calendar object. Please enter the correct name
  • 264579 - JOBF is stuck in Connecting Status while sending files from Non-TLS to TLS agents via TLS_GATEWAY

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AWI

• • 264774 - Old connections in JCP are not automatically closed

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Search

• • 263219 - User Search For Use does not show accurate results of UserGroups

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Users

• • 264981 - LDAP User attributes 11 characters or longer fail to populate email address

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Tasks

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C_PERIOD

• • 263392 - C_PERIOD objects stop activating when empty hostgroup is found

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Enhancement

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Agent

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RA FTP

• • 263467 - Http Proxy support for RA FTP Agent

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Problem

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3rd Party

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Database

• • 263225 - AE system freezes with ORA-00600: internal error code, arguments: [ktsbnew:objdchk_kcbnew_3
  • 264811 - PostgreSQL does not accept TCP/IP connections.

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Administration

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Agents (General)

• • 263887 - Agent doesn't start when using AWI

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Automation Engine

• • 263191 - JCPs won't start; smgr log shows - ended, exit code='13'.

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Service Manager

• • 263188 - Agents are showing incorrect name in service manager dialog

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Utilities

• • 263421 - Upgrade from 21.0.3 to 21.0.5 shows . U00038252 Could not find file '../db/oracle/21.0/create_xevents.sql""

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Agent

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Java Agents

• • 263194 - Java agents won't start | Error: Invalid or corrupt jarfile | smgr showed exit code='1'

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RA Business Objects

• • 263617 - Connection object not visible sometimes in RA agent.

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RA FTP

• • 263684 - Java: command not found error starting RA FTP Agent

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TLS-Gateway

• • 263882 - Windows CallAPI 21.X times out, throws forced trace error 'TLS-Gateway 'TLS_GATEAY' did not received 'GSSQ3' frm '/ipAdress::60520' - can not initiate handshake.'

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Windows

• • 263196 - After upgrade to 21.0, windows agent is down and won't start

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Core Components

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Automation Engine

• • 263473 - JCP / REST processes start then stop
  • 264126 - WP/CP failing with U00003521 or U00003531
  • 264159 - A lot of of ZDU Broadcast messages in the CP and WP logs.
  • 264564 - WP traces U00003590 UCUDB - DB error: 'SQLExecDirect', 'ERROR   ', 'HY000', 'Connection is busy with results for another hstmt'

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AWI

• • 263190 - 21.0 AWI intermittently unable to connect ports 2217 - 2223 (load balancer)

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CALE

• • 263859 - Selecting objects on renaming calendar keywords

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Dashboards

• • 264037 - This widget is not available for public access. You have to login to view it

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Import/Export

• • 263987 - Exporting Template folder in client 0 throws error 'RA-Solution' for 'OH' not found. Key: '2073' or exports blank xml with no error

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Process Monitoring

• • 264103 - This task is not yet active or not active anymore.

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TLS

• • 263193 - 21.0 - JCP throws U00045100 Parameter [TLS]/keystore is missing in the configuration file.

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Utilities

• • 264433 - AE DB LOAD returning U00003590 UCUDB - DB error: 'SQLDriverConnect', 'ERROR
  • 264463 - DB Load fails with error message | Cannot execute as the database principal
  • 264624 - ucybdbld failed in the middle of database upgrade with error | ORA-01427: single-row subquery

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Objects

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Search

• • 264326 - User name does not show up in AWI global search for users

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Tasks

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Agents (General)

• • 263197 - Jobs throw error: U00010002 Include 'HEADER.' Not found in object 'jobname', line '00005'.

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Database Agent

• • 263195 - After db upgrade - DB jobs throwing error no ocijdbc21 found...
  • 264426 - Oracle SQL JOBS fails with (return code='0102'). Remote status=Waiting for Database
  • 264429 - Connection Test on SQL JOBS returns ORA-12505, TNS:listener does not currently know of SID given in connect descriptor

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ZDU

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General

• • 263343 - ZDU to 21.0.5HF2 blocked with Error There are still messages waiting in 'MQ1CPXXX'

Additional Information

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