CABI Custom Dashboard is not refreshed with live data in database

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

We configured a custom CABI dashboard that pulls data from Oracle database and noted that dashboard is not refreshed with database updates. Also observed that the Dashboard refreshes every 90 minutes even though the Dashlet Properties has the Auto - refresh dashlet contents set refresh every 5 minutes.

How can we configure the dashboard to refresh every 5 minutes?

Environment

Any cabi version

Resolution

1. Locate and make a backup of the X:\nimsoft\probes\service\wasp\webapps\cabijs\WEB-INF\adhoc-ehcache.xml file on the cabi robot

2. Edit the adhoc-ehcache.xml and set the timeout value for timeToLiveSeconds to 300 and save the change.

Note: timeToLiveSeconds="5400" is the default value where "5400" is the default seconds for cached items (i.e. the data source content)

3. Deactivate/Activate the wasp probe on the cabi robot and validate the dashboard refresh results

See Jasperlink with additional details: JasperServer not refreshing data on change in Database