CDM filesystems not monitored and show NULL values in GUI

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

We have a linux server where CDM is showing as disabled / unavailable for multiple filesystems and Performance metrics are not available for these File systems in the OC Metric Viewer and it is showing NULL values in the GUI.

These monitors are deployed with MCS CDM Disk Enhanced Profiles and they appear correctly in the MCS profile. 

 

The filesystem appear correctly mounted on the system. 

Environment

Release : UIM 20.4, CDM, MCS

Cause

Non-Reproducible CDM.cfg corruption

Resolution

Redeploy the CDM profiles in MCS patches this problem. 

Additional Information

Related KB: UIM - the cdm probe does not display or displays wrong values for partition/disk details fields. (broadcom.com)