Automic Automation Knowledge Articles created in October, 2022

Products

• CA Automic One Automation
• CA Automic Operations Manager
• CA Automic Oracle
• CA Automic Service Orchestration - Automation Engine
• CA Automic Workload Automation - Automation Engine

Issue/Introduction

This is a list of knowledge articles related to Automic Automation that were created in October of 2022.

Resolution

Table of Contents

• Clarification
  • Administration
    • CAU
  • Agent
    • CAU
    • TLS
  • Core Components
    • Automation Engine
    • Mail
    • TLS-Gateway
  • Objects
    • Agents (General)
  • One Installer
    • Agents (General)
• Compatibility
  • Core Components
    • Utilities
• Defect
  • Agent
    • AgentGroup
    • Agents (General)
    • Java Agents
    • UNIX
    • z/OS
  • API
    • REST API
  • Core Components
    • Automation Engine
    • Automation Engine, AWI
    • AWI
    • Service Manager
  • Documentation
    • AWI
  • Tasks
    • Scripting
  • ZDU
    • Automation Engine
• Problem
  • Agent
    • Agents (General)
    • Analytics
    • CAU
    • Database Agent
    • RA WS REST
    • Service Manager
    • Windows
  • Core Components
    • Analytics
    • Automation Engine
    • AWI
    • Utilities
  • General
    • General
  • Tasks
    • Jobs
  • ZDU
    • AWI
• Vulnerability
  • 3rd Party
    • General

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Clarification

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Administration

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CAU

• • 252361 - Tracing the Centralized Agent Upgrade

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Agent

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CAU

• • 252428 - CAU for 32 bit agent

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TLS

• • 252111 - Connection agent without certification

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Core Components

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Automation Engine

• • 251676 - Server Options to Print Bind Parameters

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Mail

• • 252284 - Does Automic support the connection to Secure Mailrelay servers

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TLS-Gateway

• • 251637 - TLS_GATEWAY_CP settings and behavior

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Objects

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Agents (General)

• • 251351 - How to Change Agent Server Name and re-assign jobs

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One Installer

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Agents (General)

• • 251380 - Why do V21 agents still have the LICENCE_CLASS= parameter when installed with the OneInstaller?

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Compatibility

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Core Components

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Utilities

• • 251858 - Unable to install Utilities in V21 On AIX 7.1

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Defect

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Agent

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AgentGroup

• • 252759 - FiFo not working with JOBG

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Agents (General)

• • 252409 - Database access via key 'RH_AH_Idnr' with value 0 in module 'UCUREP'

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Java Agents

• • 253144 - Java Agents cannot reconnect to AE - java.io.IOExceptio Too many open files

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UNIX

• • 251823 - V21 Unix agents are not able to parse certificates from the default ssl dir

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z/OS

• • 252456 - MVS Agent 12.3.9 or 21.0.4 cannot submit Jobs out of OS/390 Filename with JCL error

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API

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REST API

• • 252835 - Disable track /trace method for Eclipse Adoptium

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Core Components

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Automation Engine

• • 201985 - File Event goes to Sleeping status after being Quit
  • 251256 - uc.msl: U00012133 is defined as type "I" but should be "E"
  • 251818 - U00005118 Program error: Database access via key 'EH_AH_Idnr' with value 0 in module 'UCDVAR_R'
  • 252101 - Autoforecast crashes JWP: U00045014 'java.lang.OutOfMemoryError: "GC overhead limit exceeded"'
  • 253025 - UC4.jar: Structure of pom.xml files under META-INF/maven causes problems for Artifactory
  • 253205 - "Ready for generation? of a task status after starting a Queue

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Automation Engine, AWI

• • 253143 - EST (Estimated Start Time) incorrectly displayed in Workflow monitor

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AWI

• • 251951 - Error renaming copied calendar event

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Service Manager

• • 252913 - Service Manager listener process doesnt bind to the user "nobody" on AIX

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Documentation

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AWI

• • 252411 - Workflow Editor: Selecting multiple tasks for exporting

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Tasks

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Scripting

• • 252750 - activate_uc_object with a PERIOD containing CALENDAR Options ends up in a dump.

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ZDU

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Automation Engine

• • 252009 - WPs dies during upgrade from 12.3.9 to 21.0.4 and ZDU stucks.

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Problem

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Agent

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Agents (General)

• • 251467 - java agent start from smgr throws Error Code '43'.
  • 251656 - Problem with start of v21 Solaris Agent

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Analytics

• • 252793 - Analytics agent fails to start: org.springframework.beans.factory.UnsatisfiedDependencyException

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CAU

• • 252516 - CAU packages cannot be installed from file. Error during XRequest com.uc4.communication.requests.CheckUserPrivileges.
  • 252518 - CAU packages cannot be installed from file. No space left on device.

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Database Agent

• • 251392 - SQL agent fails when using Window Authentication U02012064

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RA WS REST

• • 251442 - RA Web Service REST agent unable to refresh token while using OAuth 2.0

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Service Manager

• • 251907 - Unable to start agent with Service Manager Dialog. Error code '87'.

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Windows

• • 252829 - JSCH activities throw U00011088 after upgrade to AE 21.0.x with old Agents and WP processes crash with Access violation

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Core Components

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Analytics

• • 251358 - Analytics REST call does not return API keys
  • 252948 - Caused by: java.lang.IllegalArgumentExceptio URL must start with 'jdbc'

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Automation Engine

• • 251763 - REST/JCP wont start U00045102 Error: All defined ports in the configuration file are already in use
  • 252732 - JWP and JCP won't start and don't log anything
  • 252752 - WP_MIN_NUMBER | WPs change automatically to DWP
  • 252834 - MQMEM records increases when launching JOBF with Agents 12.3.9

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AWI

• • 252941 - Issue with logging in with LDAP after upgrading to jdk-11.0.16

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Utilities

• • 252163 - AE DB refuses to upgrade from 12.1 -- 21.0.
  • 252167 - AE DB refuses to upgrade DIVDB_Int4 FROM INFORMATION_SCHEMA.TABLES.

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General

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General

• • 252634 - Older support tickets cannot be viewed once they are closed.

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Tasks

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Jobs

• • 252702 - U00064019 The Automation-Engine is not configured correctly for using the external password.

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ZDU

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AWI

• • 253036 - Impossible to connect to AWI after ZDU following a dbload of the wrong version

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Vulnerability

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3rd Party

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General

• • 252447 - CVE-2022-42889 and Automic Automation

Additional Information

For a list of knowledge article lists like this one, please see Main list of knowledge articles