Unable to save a Communication Profile error- Package Compression failed

Products

• Client Management Suite
• IT Management Suite

Issue/Introduction

Trying to follow the instructions to re-trigger the creation of the HTTP/HTTPs packages, but when trying to save the configuration profile, I get a message below. 

Failed to re-generate pull install packages. Please re-configure them from Default Setting on Agent Install page.
Failed to save communication profile. Reason: Package compression failed.

Package compression failed with error 32.
Error executing Task  (901eaaf6-6f6a-4d8f-a192-1ef59c6ea82f). Exception: System.Exception: Package compression failed.
Failed to generate packages for pull install:
Package compression failed.
Unable to load the profile settings
Package compression failed.

Environment

ITMS 8.x

Cause

Anti-Virus was preventing access to needed files.

Resolution

Disable Anti-Virus and the Communication Profile was able to be saved.

Add this location to the Excludes in Anti-Virus: C:\Program Files\Common Files\Altiris.  There's a 7z.dll in that folder that we use to recreate the HTTP/S installers. 

Additional Information

AeXNSCHTTP.exe and HTTPS.exe installers are located in the NSCap folder (C:\Program Files\Altiris\Notification Server\NSCap\bin\Win32\X86) and are recreated under certain circumstances.  The easiest way to recreate them is to uncheck a box of the SMP Communication Profile, put the check mark back, and then save it.