Sylinkdrop.exe not found in the Endpoint Protection 14.3 RU5 and above builds
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Sylinkdrop.exe not found in the Endpoint Protection 14.3 RU5 and above builds

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Article ID: 256185

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Updated On:

Products

Endpoint Protection Endpoint Protection

Issue/Introduction

By default the Sylinkdrop.exe is found in the Symantec Endpoint Protection [SEP] client install directory  

C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\14.x.x.\Bin\Sylinkdrop.exe
or
C:\Program Files\Symantec\Symantec Endpoint Protection\14.x.x\Bin\Sylinkdrop.exe

With SEP 14.3 RU5 and above build Sylinkdrop.exe is missing from the install directory.

 

Environment

SEP 14.3 RU5 and above versions for Windows operating system.

Cause

From SEP 14.3 RU5 and above versions, Sylinkdrop.exe is not included in the install directory. 

 

Resolution

Use the below command to update new sylink.xml

smc -importsylink <sylinkpath>

Sylinkdrop.exe is available in the Tools folder in the full installer file downloaded from the Broadcom user portal and in <SEPM_dir>\Tools folder.