SAP job with name long exactly 32 characters is not found in job from window

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

SAPform/sheet does not return correct/valid results even if 32 characters are used for the job name.

Reproduction steps:

1. Open sap job and go to process:

2. choose function "release scheduled sap job" and open "3-dots button" like shown below

3. find sap job in status scheduled in SAP with 32 characters (prerequisite is that you create such job in SAP) and find it, noting is found:

 

Environment

Release : 21.x

Component: Automic Workload Automation

Cause

Bug

Resolution

Use shorter name or asterix in search window for SAP job name with 32 characters, then it is shown on the screen.

or

Update to a fix version listed below or a newer version if available.

Fix version:
Component(s): Automation Engine 

Automation.Engine - Planned to be fixed in 21.0.5